Document Attachments & e-Mail Process Links

Insurance claim processing example showing a step-by-step approach to document attachment and e-mail integration

The key point in this solution is that documents are managed through procedure.

It’s business process that defines:

Business Context –The business process model defines exactly when, why, and how documents are consumed and processed. This context gives us a vocabulary for describing metadata; so, business terminology then describes business resources (documents). This methodology establishes clarity as we now have business words for what the business has (resources) and does (process).
Security - Process implies usage requirements as in "who" needs to do "what" to our managed documents. What follows then are meaningful definitions (aka: understood) for authentication and authorization - in that individuals and groups have their business place, function, and accessibility to resources and sensitive/controlled information.